Phone Order Notifications

Phone Order Notifications

Phone Order Notifications

Want to get notified about new orders on your phone?

What are Phone Order Notifications?

Phone order notifications are when you will receive either a phone call or an SMS text for every new customer order received. This helps you stay on top of your orders on your phone, or if your internet is down.

We highly recommend setting up either a phone call or SMS text order notification as a backup to your email, fax, or other order notification methods with Promenade.

Setting Up a Phone to Receive Order Notifications

To get started with receiving phone order notifications, follow these steps on your Dashboard:

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  1. Click “Settings”
  2. Click “Website”
  3. Click “Notifications”
  4. To enable SMS alerts enter your cellphone number in the “Cellphone” text box
  5. To enable phone call alerts check the checkbox for “Phone Call Order Alerts”
  6. Click “Save”

With your first order after entering your number, you will receive a message asking for approval. If you respond with “Yes” you will get a text message every time you get a new order. Want to stop removing texts? Just remove your number. Standard text rates may apply; check with your carrier.

Removing Phone Order Notifications

Follow the same instructions on “Setting Up a Phone to Receive Order Notifications” and adjust any changes you made.