How to Contact 3rd Party Delivery Providers

How to Contact 3rd Party Delivery Providers

How to Contact Uber Eats/DoorDash/Point Pickup About Delivery Issues

Hit a snag with a 3rd party delivery order? Contact the provider directly below.

How to Contact Uber Eats/Postmates

Get help here: https://help.uber.com/ubereats/stores

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Get help with Uber Eats in the link provided above

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Select the option that applies to your issue and follow the steps provided

Note: you may need to log in to get specific help on Uber Eats orders.

How to Contact DoorDash

Get help here: https://get.doordash.com/en-us/contact

Merchant support:

United States (English): 855-973-1040

United States (Español): 855-834-8733

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Get help with DoorDash in the link provided above or here

How to Contact Point Pickup

Get help here: https://help.pointpickup.com/

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Get help with Point Pickup in the link provided above

Tips When Contacting 3rd Party Delivery Providers

  • Follow their outlined steps on their respective help pages.
  • Be prepared with photos, screenshots or other requested information (e.g. order number, etc.) when speaking to a representative on the phone or on live chat.
  • Provide as much specific details about the delivery issue as possible.